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It is strictly prohibited to resell a ticket, or to offer a ticket in any other commercial way. Transferring or reselling tickets to other natural persons (whose information is linked to the tickets on-line) is allowed, provided that:

- the admission tickets are for personal use;
- such resell is never performed for a fee higher than the published price of the ticket at www.dutchgp.com, potentially increased by a handling fee as paid by the ticket owner; and
- the new ticket holder accepts the general terms and conditions as published on this website.

The person who has been allocated the tickets is at all times responsible for the correct use of the tickets. In the event of (attempted) resale or commercial use contrary to the terms and conditions of the organiser, Formula 1 Dutch Grand Prix is entitled to invalidate the relevant applications/tickets.

Once you have paid for your tickets, you will not be able to cancel or return them. From the moment of purchase there is a cancellation fee of 100%. Other conditions may apply only in the case of cancellation of the entire event. Please refer to our general and booking conditions in the application portal.

All tickets remain valid for the new date. If you are demonstrably unable to attend on the new date, you can request a refund. It is not possible to refund the tickets now. For more information, check our general terms and conditions.

The process of registering tickets in name has been postponed due to the postponement of the Formula 1 Heineken Dutch Grand Prix. As soon as a new date is known we will inform all ticket holders again about this process. The aim is to register the tickets 2 months prior to the event.

Given the continuous worldwide spread of the coronavirus (COVID-19), Formula One Management recently confirmed that the Formula 1 Heineken Dutch Grand Prix will not take place in the weekend of 3 May 2020. The race has been postponed until further notice. The FIA and FOM indicate that they will take time in the coming period to study possible alternative dates for each Grand Prix later in the year. The organization of the Dutch Grand Prix supports both parties in this by monitoring the situation and sentiment in the Netherlands on a daily basis. All tickets remain valid for the new date. More information about the refund policy will be provided by the organization to the ticket holders as soon as possible.

Send an e-mail to support@cmtickets.com to change your personal details. Please include your order number in the e-mail.

The resell platform enables fans, who do not wish to use their cards, to offer them to other fans through an official channel. More information on the launch of this will follow around the start of 2020.

Given the continuous worldwide spread of the coronavirus (COVID-19), Formula One Management recently confirmed that the Formula 1 Heineken Dutch Grand Prix will not take place in the weekend of 3 May 2020. We are currently assessing the consequences for our cardholders. We will communicate more information about the resale platform through our channels as soon as possible after there is clarity on a new date from Formula One Management and the FIA.

Given the continuous worldwide spread of the coronavirus (COVID-19), Formula One Management recently confirmed that the Formula 1 Heineken Dutch Grand Prix will not take place in the weekend of 3 May 2020. The race has been postponed until further notice. The FIA and FOM indicate that they will take time in the coming period to study possible alternative dates for each Grand Prix later in the year. The organization of the Dutch Grand Prix supports both parties in this by monitoring the situation and sentiment in the Netherlands on a daily basis. All tickets remain valid for the new date. More information about the refund policy will be provided by the organization to the ticket holders as soon as possible.

Basically all bus tickets remain valid for the new date on which the Formula 1 Heineken Dutch Grand Prix will take place. At the moment we do not know how the process of extending refunding your bus ticket will work. As soon as there is more clarity we will communicate this through our online channels.

We are currently making an inventory of the consequences for our Park&Bike tickets. Unfortunately, we are not able to clarify this at the moment. As soon as there is more clarity we will communicate this through our online channels.

Basically all train tickets remain valid for the new date that the Formula 1 Heineken Dutch Grand Prix will take place. At the moment we do not know how the process of extending refunding your train ticket will work. As soon as there is more clarity we will communicate this through our online channels.