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FAQ.

  • Are electric charging points available at the parking lots?

    As we expect many visitors who will park in many different parking lots, we cannot provide electric charging points. So keep this in mind when you travel to and from the circuit.

  • Are my tickets personalized/on name?

    All tickets will have to be registered by name before they can be sent, this can be done online in the course of 2020. Weekend and passe-partout tickets can have a different name on every day. Only then will you receive your tickets shortly before the event. The buyer remains responsible at all times for the correct use of the tickets.

  • Are there any TV screens on the circuit?

    We try to provide TV screens at all the stands at Circuit Zandvoort, so that the race can be followed at all times. For the dunes, unfortunately, this does not apply to all places.

  • Can I bring food and drink to the circuit?

    It is not allowed to bring your own food and drinks to the event. There are plenty of catering facilities on site. If you follow a strict diet it is allowed to bring your own food/drinks. In this case, please bring a document with you to prove this. This is to prevent misunderstandings at the door.

  • Can I buy a parking ticket?

    Various P+R areas will be created where racing fans can park their cars. These areas are located at a distance from the circuit. Shuttle buses run between the circuit and the car park to transport racing fans to and from the circuit. A parking ticket is required for this. These will be for sale at a later time. The ticket holders will receive a message about this by email.

  • Can I buy a souvenir ticket?

    If you are one of the lucky racing fans with an assigned ticket, you will be given the option to purchase a souvenir ticket during the payment process. The price per ticket is €12.50 incl. VAT. A souvenir ticket is a beautiful and unique reminder of the race, but at the same time serves as an official admission ticket. You can choose to take the souvenir ticket to the circuit or your digital e-ticket. The barcode on both tickets is identical and can only be scanned once. At the moment we are working hard on how our souvenir tickets will look like. We count on it to be a real collectors item with cool extra features. In the course of 2019 you will hear more about this from us.

  • Can I buy a souvenir ticket?

    Yes it is possible! The souvenir ticket is a unique ticket for the Formula 1 Dutch Grand Prix! A nice memory for the fan to never forget that you were there. Once your requested tickets have been allocated, you will be given the opportunity to choose a souvenir ticket at the time of payment! Please note that there are extra costs involved.  More information will follow.

  • Can I buy tickets if I am not registered?

    Yes, that is possible. The tickets in the webshop are available for everyone.

  • Can I change my personal details after purchasing my tickets?

    From the beginning of 2020, tickets for the Dutch GP can be personalized. During this process, the personal details of the ticket holders can be adjusted. After personalisation, the tickets will be sent to the person who received the order confirmation.

  • Can I come by train to Zandvoort?

    Yes you can. We will share more information about this personally with ticket holders.

  • Can I pay for my tickets in periods?

    Yes, it is possible to pay for your tickets in periods. Tickets for 2020 can be paid in 3 periods and tickets for 3 years in 9 periods. You can find all the details on staggered payment in our general terms and conditions.

  • Can I resell my tickets?

    The resale of tickets or offering them in any other commercial manner is strictly forbidden. In the event of (any attempt to) resell tickets or to make commercial use of them in contravention of the organizer’s conditions of sale, Formula 1 Dutch Grand Prix is entitled to declare the applications/tickets in question invalid.

  • Can I return, cancel and/or get a refund on my tickets after purchase?

    Once you have paid for your tickets, you will not be able to cancel or return them. From the moment of purchase there is a 100% cancellation fee. Only in case of cancellation of the entire event other conditions may apply. Please refer to our general and booking conditions in the application portal.

  • Can I use my grand stand ticket to enter the zone general admission?

    Due to the limited capacity, it is not possible to enter the general admission zone with a grand stand ticket. However, it is possible to visit the general zones, such as the fan zone.

  • Could I spend the night in a camper on the parking lot (in Zandvoort or at P&R)?

    No, staying overnight in a (temporary) parking lot is prohibited. More information about accommodation options for people with caravans and campers will follow as soon as possible and will be communicated personally with the visitors.

  • Do I need to be able to identify myself at the entrance of the circuit?

    Yes, all people must be able to identify themselves and be willing to undergo a search when entering the events area. The name on the ID must match with the name associated with the ticket.

  • How do I get from the Zandvoort station to the circuit?

    From Zandvoort station you can walk to the circuit in less than a kilometer. Taking a bike on the train is not allowed due to the expected crowds.

  • How many tickets can I request as a disabled person for the accessibility platform?

    Every disabled person can request one ticket for him/herself and one ticket for an accompanying person. A maximum of 6 tickets (including accompanying tickets) can be requested per order.

    In order to welcome as many disabled people as possible during the event, it is unfortunately not possible to request more than one accompanying ticket for the platform/tribune. Other friends and family are requested to apply for a ticket to one of the adjacent stands or dune areas. Disabled tickets are only available for a limited number of people, in case of overbooking a lottery draw will be held here as well.

  • Is it also possible for disabled people to apply for tickets at a different location?

    This organisation provides special facilities in the area of accessibility by means of the ‘accessibility platform’, which will consist of wheelchairs and seats. The Fanzone is also accessible for wheelchair users. All other stands and dune areas can be accessed on their own if desired and the visitor is in possession of a valid ticket, there are no extra facilities available and these may be difficult to reach for disabled visitors due to their location.

  • Is it possible to park my bike in Zandvoort?

    There are various options for parking your bicycle in Zandvoort. There are specially equipped bicycle parking places near Circuit Zandvoort. The exact locations will be published on a later date.

  • Is it safe to buy Dutch GP tickets via other channels?

    Dutch GP expects to appoint a number of official resellers soon. These resellers will be listed on our website. We recommend that you do not purchase tickets via any channel other than www.dutchgp.com and the official resellers mentioned. Only when you have requested and received tickets through our website www.dutchgp.com or one of our resellers are you assured of a valid ticket. Currently, no resellers have been appointed and www.dutchgp.com is the only channel for official entrance tickets.

  • My personal details are not correct, how can I change them?

    Send an e-mail to support@cmtickets.com to change your personal details. Please include your order number in the e-mail.

  • Until when can I buy tickets in the public webshop?

    This is possible as long as there are still tickets available. You don’t have to request for tickets anymore, like last time. You can order and pay for tickets at once.

  • What are General Admission tickets?

    These tickets give you access to the general admission zones around the circuit. Unlike the other tickets, they do not give you a seat on one of the stands. It is also not self-evident that tickets in a grandstand give access to the General Admission zones. You can see where these zones are located here.

  • What are the prices of the tickets?

    Click here for an overview of all the prices. The prices are calculated including 9% VAT. The handling fee is calculated including 21% VAT.

  • What is a resell platform?

    The resell platform allows fans, who do not wish to use their cards, to offer them to other fans through an official channel. More information will follow in the course of 2019.

  • What is the best way to come to circuit Zandvoort?

    The Formula 1 Heineken Dutch Grand Prix is best reached on foot, by bike (possibly in combination with remote parking) or by bike. In cooperation with the Dutch Railways (NS), the train will be the most attractive means of transport to travel to Circuit Zandvoort. After allocation of your tickets you will receive further information and offers for accommodation and travel options from us.

  • What is the minimum age?

    The minimum age to attend the event independently is 16 years. The minimum age to buy tickets is 18 years.

  • What is the official channel for buying tickets?

    www.dutchgp.com is the only official ticket platform where tickets for the Formula 1 Heineken Dutch Grand Prix are offered for sale. Given that ticket sales have not yet started, official tickets cannot be purchased anywhere at the moment. We strongly advise against buying tickets from any other source. The only way to be sure of obtaining a valid ticket is if you apply for it and receive it via our website. As the official Event Supporter of the Formula 1 Heineken Dutch Grand Prix, CM.COM is the only party that is authorized to offer tickets for sale in the Netherlands. This also applies to hospitality and other ticket-inclusive packages.

  • What should I do if I do not prefer a grandstand and/or category?

    In order to give as many racing fans as possible the chance to joint the Dutch GP, we ask you to request your desired tickets in a category on a grandstand. Based on the request, the tickets will be allocated or not. You cannot complete a request without indicating for which grandstand/category you would like to request tickets.

  • When do I have to personalize the tickets?

    Registering your tickets on the correct name has to be done at a later time. You will be notified of this later. Please note that this will be in the first quarter of 2020.

  • When does the resell platform go live?

    The expectation is early 2020.

  • When will I receive my tickets?

    You will receive your tickets around April 2020. You will first need to register your tickets in your name. More information will follow.

  • When will the F1 Heineken Dutch Grand Prix take place?

    3 mei 2020 it is!

  • Where can I get hold of official hospitality packages?

    Official hospitality packages are only obtainable via Formula 1 Heineken Dutch Grand Prix. If you are interested, please send an email to hospitality@dutchgp.com.

  • Where can I meet other friends or family as a disabled person?

    The Fanzone is accessible to all ticket holders. This is the most suitable place for groups to meet each other.

  • Where can I park as a disabled fan?

    With each disabled access card, one parking ticket for one car / minibus in the vicinity of the circuit can be requested. These parking tickets can be purchased after you have paid for your entrance tickets. You will automatically receive a message about this via the organization. There are additional costs associated with parking. More information about this will follow later.

  • Where can I park?

    Parking in Zandvoort and the surrounding area is not possible! Parking is only possible at a distance from Zandvoort. Detailed information about remote parking will follow on a later date. In any case, we offer options for so-called Park & Bike (remote parking and the continuation with your own bicycle, loan or rental bike) or the traditional Park & Ride (parking and shuttle bus).

  • Where is the disabled platform located?

    The platform for the disabled is located in the last curve before the straight. This is indicated in the map as ‘accessibility platform’. The prices for the disabled platform are equal to the price category Bronze II.

  • Where will the Formula 1 Heineken Dutch Grand Prix 2020 take place?

    Circuit Zandvoort, Burgemeester van Alphenstraat 108, 2041 KP Zandvoort.

  • Which ticket categories are available?

    Click here for an overview of the ticket categories.

  • Which tickets can I buy?

    There are only Saturday tickets available. These can be found in our webshop. All other tickets are sold out.