From the first week of July, it is possible to put your tickets in your name.
It is strictly prohibited to resell a ticket, or to offer a ticket in any other commercial way. Transferring or reselling tickets to other natural persons (whose information is linked to the tickets on-line) is allowed, provided that:
- the admission tickets are for personal use;
- such resell is never performed for a fee higher than the published price of the ticket at www.dutchgp.com, potentially increased by a handling fee as paid by the ticket owner; and
- the new ticket holder accepts the general terms and conditions as published on this website.
The person who has been allocated the tickets is at all times responsible for the correct use of the tickets. In the event of (attempted) resale or commercial use contrary to the terms and conditions of the organiser, Formula 1 Dutch Grand Prix is entitled to invalidate the relevant applications/tickets.
Tickets can only be returned in their entirety during the refund process from 2 June to 29 June 2020.
Once you have paid for your tickets, you will not be able to cancel or return them. From the moment of purchase there is a cancellation fee of 100%. Other conditions may apply only in the case of cancellation of the entire event. Please refer to our general and booking conditions in the application portal.
All tickets remain valid for the new date. If you are demonstrably unable to attend on the new date, you can request a refund. It is not possible to refund the tickets now. For more information, check our general terms and conditions.
Given the continuous worldwide spread of the coronavirus (COVID-19), Formula One Management recently confirmed that the Formula 1 Heineken Dutch Grand Prix will not take place in the weekend of 3 May 2020. The race has been postponed until further notice. The FIA and FOM indicate that they will take time in the coming period to study possible alternative dates for each Grand Prix later in the year. The organization of the Dutch Grand Prix supports both parties in this by monitoring the situation and sentiment in the Netherlands on a daily basis. All tickets remain valid for the new date. More information about the refund policy will be provided by the organization to the ticket holders as soon as possible.
Only in your MyDGP account it is possible to request a refund from 2 June until 29 June 2020.
The DutchGP Club is exclusive for ticket holders of the Formula 1 Heineken Dutch Grand Prix. When you indicate in your MyDGP account that you want to keep your ticket(s) you automatically become a member. After putting the tickets in your name, the other ticket holders will also get access to the DutchGP Club.
Your tickets remain valid for the postponed first edition in 2021 and for the races of 2022 and 2023. For the postponed first edition of the Formula Heineken Dutch Grand Prix in 2021 you have the choice to keep your ticket or apply for a refund. On June 2nd you will receive an email to view and manage your tickets and to make your choice.
The interest of ticket holders and fans for the Dutch Grand Prix in 2021 remains high. For those who are unexpectedly unable to catch up on the Dutch Grand Prix in 2021, their ticket(s) can be resold to other fans via our official resale platform of nominal value (including administration fees) directly to third parties as long as they accept the terms of the Dutch GP. So if you were unexpectedly unable to catch up, you still have several options to sell the tickets.
Send an e-mail to firstname.lastname@example.org to change your personal details. Please include your order number in the e-mail.
Your code is redeemed as soon as you enter the code in the webshop. If you cancel or do not complete the payment, the code cannot be used anymore. If the code does not longer work we advise you to contact the Verstappen webshop via email@example.com.
The discount code only applies to the Red Bull Racing Teamline collection 2020.
All previously sold bus tickets will remain valid for the Dutch Grand Prix of 2021. Customers do not have to do anything for their ticket to remain valid. In case customers are not able to use their ticket(s) for the Dutch Grand Prix, it is also possible to exchange their purchased bus ticket(s) for a voucher of the same value as the purchased bus ticket(s). This voucher can be requested by mail at Event Travel via firstname.lastname@example.org. It is also possible to cancel the bus ticket(s) for the Dutch Grand Prix 2021 completely and ask for a refund of the paid amount. This can also be done via email@example.com.
The Park&Bike tickets previously sold will not remain valid on the new date of the Dutch Grand Prix. All orders will be cancelled and the full amount paid will be refunded. Our supplier of the Park&Bike tickets Mobian will contact the relevant customers via e-mail. Within two weeks after this email the amount will be refunded to your bank account.
All Park&Ride tickets (and the linked shuttle bus tickets) which have previously been sold will not be valid for the new date of the Dutch Grand Prix. All orders will be cancelled and the full amount paid will be refunded to your bank account. Customers will be contacted about how this process will work.
All previously sold train tickets will remain valid for the Dutch Grand Prix of 2021. Dutch railways (NS) will offer customers the option to take the purchased train ticket(s) with them to next year’s edition or to reclaim the money they paid. NS will contact the relevant customers about this via e-mail.
From June 2nd till June 29th you can let us know in your MyDGP account if you want to keep your tickets. If you do not make a choice during this period, the tickets will automatically be converted to the new date.
The resell platform enables fans, who do not wish to use their cards, to offer them to other fans through an official channel. More information on the launch of this will follow around the start of 2020.
An exclusive program for ticket holders of the Formula 1 Heineken Dutch Grand Prix. As a member of the DutchGP Club you have the right to be the first to purchase the most wanted tickets for the next editions of the Dutch Grand Prix. Furthermore, you will receive discounts on various products, you can win unique experiences at Circuit Zandvoort and you will be the first to get access to exclusive behind the scenes content.
A personal platform for ticket holders in which tickets can be viewed and managed. All ticket holders will receive a link to create an account by e-mail.
It is possible that the e-mail ended up in the spam box. Didn't receive an email? Then send an email to firstname.lastname@example.org.
In the period from 2 June 2020 until 29 June 2020 it is possible to let us know whether you want to keep the tickets or request a refund for your entire order.
The resell platform will go live on the 1st of August 2020.
Refunds will take place at the latest one month after the announcement of the new official date in 2021. Together with the motor sport federation FIA, Formula One Management will determine the schedule for 2021 and with that the new date of the Dutch Grand Prix. As every year, the date will be announced by the FIA by the end of 2020. In determining this date, the organization has taken into account the interests of the consumer, the financial possibilities and the principles laid down by the sector, the Ministry of Health, Welfare and Sport, the Ministry of Economic Affairs, the Ministry of Education, Culture and Science, the Consumer & Market Authority (ACM), in the ‘Regeling ticketgelden Corona-crisis’. Read more about the regulation here.
It is our priority to take care of everyone's health and safety; the fans, the drivers and the organization. The new date will therefore be set in cooperation with the F1 organization (FOM & FIA) in the course of this year. All tickets will remain valid for the new date.
Registering your tickets in your name is mandatory. Besides that, everyone who has a ticket in his/her name will get access to the exclusive DutchGP Club with a lot of advantages.
The order of tickets can be found your MyDGP account. The tickets will only be issued as soon as they have been registered in your name. You will receive the digital tickets a few weeks before the event in order to prevent under the table trade as much as possible. The confirmation received guarantees the tickets and is also transferable to third parties. Once the tickets have been registered, you can always resell them yourself (provided the price does not exceed the price stated in the confirmation, including the handling fee). From the 1st of August 2020, as an extra service, the official resell platform will go live for all ticket holders. This way, we organize an easy and safe environment to sell your tickets.
Keeping your ticket(s) guarantees that you will be there next year at the first edition of the Formula 1 Heineken Dutch Grand Prix. In addition, all loyal ticket holders will be rewarded with a membership to our exclusive DutchGP Club with many advantages. For example, as a member of the DutchGP Club you have the right to be the first to purchase the most wanted tickets for the next editions of the Dutch Grand Prix.
With ‘Save your ticket, enjoy later’, the cultural and sporting industry hopes that ticket holders will attend their favourite venue or event at a later date.
This helps to absorb the economic impact of measures related to the corona virus in the cultural sector. This means that efforts can continue for events in the future. This not only helps the organizers, artists and venues, but also all the people behind the scenes who make the events possible, such as set builders, technicians, suppliers, creatives and other employees, and self-employed people in the cultural and sporting sector.
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