In the MyDGP environment, the main booker can log in using the email address used to place the order. By mid-May 2024, the main booker will receive the opportunity to personalize the tickets. You can find the order under 'My Tickets' and then 'Orders'.
You will receive your ticket shortly before the event if the ticket is personalized. You will be notified of this automatically. It is therefore correct that no e-tickets are sent yet. We do this to prevent fraud as much as possible.
Frequently asked questions
ALL QUESTIONSIn the MyDGP environment, the main booker can register his ordered tickets for 2023 in his name. This link takes you to the MyDGP environment. Please note: only the main booker can personalize the tickets. As soon as all tickets from the order have been personalized, the tickets will become available in the MyDGP environment two weeks before the event.
If you have forgotten your login details, that is no problem. Enter your email address in the login window of the MyDGP environment. After this you can click on ‘forgot your password?’. If it does not work properly afterwards, please contact our ticket partner CM.com.
You can change your personal data via our ticket partner CM.com via support@cmtickets.com. They can help you further with this. Please also include the email address used and possible order number in your email.
As soon as a ticket has been issued in your name, you will receive an email. You can create a MyDGP account with the email address you use. With your account you will automatically receive updates about the event in 2024. You can create a MyDGP account with the email address known to us via this link.
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