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FAQ

View all frequently asked questions below

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Event

Is there a visitor information page?

This link will take you to the visitor information page. With this information you can prepare yourself and your group for your visit to Circuit Zandvoort.

Where can I find the program of the 2025 Dutch Grand Prix?

The program for the race weekend has not yet been officially announced. But get ready for a weekend full of Formula 1 action with free practice, qualifying, the race and, of course, plenty of entertainment. Besides the races, you can enjoy spectacular shows, live performances and a wide range of activities that complete the ultimate racing experience. Keep an eye on the official channels of the Dutch Grand Prix for updates on the program!

Is there a map of Circuit Zandvoort?

Sure! Through this link you can see the map and also download it. There is also an interactive map in the Dutch GP app.

Where can I find the house rules?

The house rules can be found on this page. In addition, you can download the full house rules there.

Are there still tickets for 2025 on sale?

The ticket shop is open for 2025 tickets! In addition, it is now possible to buy 2YEAR tickets for 2025 and 2026. Do you already have tickets for 2025 but also want to attend the last race in Zandvoort? In March you will receive more information by email about how to buy these tickets!

Can I download my tickets without personalizing?

Personalizing the tickets is not yet possible at this time. In the lead-up to the event, you will automatically receive a notification when personalization becomes available.

Once you have added all your tickets to your ticket wallet in the Dutch GP app, you can share them with your group. To do this, click on the “Share your ticket” link on the ticket and share this page via, for example, WhatsApp or email. The recipient can then download the ticket in the Dutch GP app.

Important: Make sure to send the ticket to the correct person! Once you have forwarded the ticket, you cannot revoke it.
Ensure that your ticket is in the Dutch GP app before traveling to Zandvoort to avoid delays at the gate.

Do I need to buy a separate ticket to access the fan zone and performances?

With a regular admission ticket, you have automatic access to the fan zone and performances!

Can I take multiple people on one ticket?

It is not possible to assign multi-day tickets to different names. The ticket will always be in the name of the original ticket holder, but a different person can use it each day. At the entrance, you may be asked for the name of the original ticket holder. Re-entry is not allowed.

Important: All tickets in the order must be personalized.

I can no longer come to Zandvoort. How do I sell my tickets?

The DGP organization has its own official resale channel: the Resell Platform. This platform is available to the main bookers of the tickets within the MyDGP environment. You can officially resell tickets you no longer want at the purchase price minus a €10.00 administration fee.

Important: Only main bookers can do this!

The payout will be processed within 20 working days by ticket partner CM.com. If you haven’t received the money after this period, please contact support@cmtickets.com.

If you purchased your ticket in one of the following ways, resale is not possible:

  • 2 YEAR ticket
  • Used installment payment
  • Ticket purchased from an official reseller
  • Ticket purchased on the Resell Platform

Still want to keep your ticket? You can withdraw it from resale if it hasn’t been sold yet.

What are the terms for payment in installments?

The installment payment option can be selected during the payment process for allocated tickets.

Installment 1: 40% at the time of purchase
Installment 2: 30% on February 3, 2025
Installment 3: 30% on June 2, 2025

Important: After this date, you will receive several payment reminders. If the full payment is not completed by the final deadline, your order will be canceled, and we reserve the right to retain the amount already paid.

I cannot adjust my ticket order, what now?

Only the main booker of the placed order can update the personal details of the tickets in the MyDGP environment.

Important: It is not possible to change grandstands, link different orders, or modify the number of tickets.

Where can I see which stand and seat I am sitting in?

All seating is automatically assigned to the stands. You cannot choose your own place in the stands. Your grandstand and seat are indicated on your ticket, which you will receive in the run-up to the event. All tickets from the same order are placed next to each other in the stands.

What are standing/General Admission tickets?

General Admission tickets allow access to the area around the track. You need a specific General Admission ticket for this. Fans with a grandstand ticket do not have access to the General Admission area due to limited capacity. Please note that you have two General Admission areas (1 & 2). It is not possible to change seats. You are not allowed to bring stools, umbrellas or chairs. General Admission are standing areas.

Until what age is a kids ticket valid?

Children up to age 4 may enter without a ticket. They must be seated on the lap of the parent/guardian. Children 5 years and older need a kid’s ticket (up to 12 years) or a regular ticket to enter. However, the area is very large, crowded and noisy. Keep this in mind with small children.

Can my orders be combined so we can sit next to each other?

Linking order numbers is not possible. All tickets from 1 order are of course assigned next to each other.

Are there any tickets availlable for visitors with a disability?

Disabled tickets are offered through our partner HandicapNL. For more information and to sign up for the interest list, please visit their website. This will keep you informed about availability and opportunities surrounding disabled tickets!

More information about tickets
What is the MyDGP environment?

In the MyDGP environment, the main booker can register his ordered tickets for 2025 in his name. This link takes you to the MyDGP environment. Please note: only the main booker can personalize the tickets. As soon as all tickets from the order have been personalized, the tickets will become available in the DutchGP App two weeks before the event.

I have forgotten my password for my MyDGP account, what now?

If you have forgotten your login details, that is no problem. Enter your email address in the login window of the MyDGP environment. After this you can click on ‘forgot your password?’. If it does not work properly afterwards, please contact our ticket partner CM.com.

I am the main booker and want to change my personal details.

You can change your personal data via our ticket partner CM.com via support@cmtickets.com. They can help you further with this. Please also include the email address used and possible order number in your email.

I am not a main booker, but I do want a MyDGP account. What should I do?

As soon as a ticket has been issued in your name, you will receive an email. You can create a MyDGP account with the email address you use. With your account you will automatically receive updates about the event in 2025. You can create a MyDGP account with the email address known to us via this link.

Go to the MyDGP-environment
What is a resell platform?

Organization of the DGP has its own official resell platform: resell platform. This platform is available to the main ticket bookers in the MyDGP environment. You can resell the tickets you no longer want in an official way at the purchase price minus €10,00 administration fee. Please note that only main bookers can do this!

The payment takes place within 20 working days by ticket partner CM.com. Have you not received the money after 20 working days? Then forward it as an external forward to support@cmtickets.com.

Do you have tickets for 2024 and 2025? Then the ticket can only be sold in its entirety, i.e. for both years. It is not possible to sell only the tickets for 1 year.

Do you still want to keep your ticket? Then you can withdraw the ticket if it has not yet been sold.

How does the resell platform work?

The main booker can offer the tickets for resell in the MyDGP environment. Please note that this is only possible if you purchased the tickets through our website and not through one of our resellers. You can indicate which ticket you no longer wish to use. The ticket is offered in its entirety, so it is not possible to sell a specific day from a multi-year ticket.

Note: It is strictly forbidden to resell or offer a ticket in any other commercial way than outside our resell platform. We do this to prevent fraud and black marketeering.

Is it safe to purchase a ticket through a platform other than the Dutch GP Resell Platform?

We strongly advise purchasing tickets or packages only from Dutch GP or these authorized resellers to ensure that you receive official tickets. Buying from another reseller or on the black market carries the risk of receiving counterfeit tickets, tickets that have been issued multiple times, and the possibility of being denied entry at the gates. Dutch Grand Prix actively takes action against resellers who operate in violation of our terms, and we block hundreds of tickets each year that have been resold in an unauthorized manner.

What are the official ticket resellers for the Formula 1 Heineken Dutch Grand Prix?

For the period 2024-2025, the Formula 1 Heineken Dutch Grand Prix has designated the following official ticket resellers:

• F1tickets.com
• Goo Tickets
• Verstappen Travel
• XS2Events
• F1 Experiences

In addition to the above resellers, tickets are also available through our Official Event Supporter JX via JX.nl

We strongly advise purchasing tickets or packages only from Dutch GP or these resellers.

I bought tickets through an official reseller. Where can I find more information about my ticket?

Unfortunately, we can only help with information about the event and tickets that you have ordered via our own ticket webshop at www.dutchgp.com. If you purchased tickets through one of our official resellers, we advise you to contact the relevant reseller.

Can I sell my tickets on a platform other than the Dutch GP resale platform?

It is strictly prohibited to resell or offer a ticket in any other commercial manner.

However, it is allowed to transfer or resell tickets to other natural persons (whose details are linked online to the tickets) on condition that:

  • the tickets are for personal use;
  • such resale is never done for a fee higher than the published price of the ticket on www.dutchgp.com, possibly increased by handling fees paid by the ticket owner;
  • and the new ticket holder accepts the terms and conditions as published on this website.

The individual who has been allocated the tickets is always responsible for the correct use of the tickets. In case of (attempted) resale or commercial use contrary to the organizer’s terms, Formula 1 Dutch Grand Prix is entitled to invalidate the relevant requests/tickets. Tickets can be offered for sale via the official resale platform.

I bought my tickets through the resale platform and now want to sell them again. Is that possible?

Unfortunately, it is not possible to sell your tickets on the resell platform, if the tickets were previously purchased on this platform.

One advice is to sell the tickets privately to an acquaintance, provided that this is done for the same price. This is legal in the Netherlands and you can easily organize this by personalizing the tickets in the name of the acquaintance. The ticket buyer remains responsible for receiving and distributing the tickets, but in this way does not have to pay administration fees.

What should I do if I have listed my ticket on the resale platform but now want to keep it?

The ticket can always be withdrawn from the resell platform if the ticket has not yet been sold. Via the ‘Resell’ button in your MyDGP account, the ticket buyer can withdraw the ticket if necessary.

Do I need to personalize tickets purchased through an official reseller?

Tickets purchased through one of our official (foreign) resellers do not need to be personalized. These tickets will be received through the respective reseller. If tickets were purchased through another sales outlet not listed above or through our own website, we cannot assist further. We recommend contacting the selling party.

I purchased tickets via Marktplaats, Via Gogo, Ticketswap, or from someone (known or unknown) and haven't heard anything. What now?

You have purchased your tickets through an unofficial sales channel where a lot of fraud occurs. We cannot guarantee that your tickets will be valid. The person from whom you acquired your tickets will remain responsible as the ticket buyer for communication regarding the event and your tickets. This individual will need to personalize the tickets in your name, and they will also receive the tickets, which you can use for entry. Therefore, we recommend contacting this person to coordinate accordingly.

Go to the Resell Platform

Official Dutch Grand Prix Village

More information
Where can I book an overnight stay at the Dutch Grand Prix Village?

It is now possible to book accommodation at the Official Dutch Grand Prix Village. This campsite is within walking distance of Circuit Zandvoort, so you don’t have to miss anything of the event! Take a quick look at the Village for the full range.

Where can I find all the accommodations at the Official Dutch Grand Prix Village?

Spend the night a stone’s throw from Circuit Zandvoort in your own tent or one of the fully equipped accommodation areas. An overview of all accommodations and prices can be found at https://dutchgp.com/en/village/. 

Until when can I book my overnight stay at the Official Dutch Grand Prix Village?

As long as accommodations are available, you can claim your spot at the Official Dutch Grand Prix Village. Full=full!

What is the minimum age at the Official Dutch Grand Prix Village?

There is no minimum age for a stay at the Official Dutch Grand Prix Village. The minimum age to visit the Village and the Dutch Grand Prix independently is 18 years. Visitors under the age of 18 must be accompanied by an adult.

Are there toilets and showers available at the Official Dutch Grand Prix Village?

There are toilets and hot showers available at the Official Dutch Grand Prix Village. You can use this for free.

Is there a camping shop at the Official Dutch Grand Prix Village?

A small range of practical items are available at the catering square.

Where can I find the general booking conditions of the Official Dutch Grand Prix Village?

Our general and booking conditions apply to all our tickets. Check them out here.  

What are the house rules of the Official Dutch Grand Prix Village?

To ensure that the Official Dutch Grand Prix Village is a place where everyone can have a good time, there are a number of rules that apply to all camping visitors. Read the rules here.  

More information

TRANSPORT

What is the best way to travel to the Dutch Grand Prix in Zandvoort?

Do you live in the Zandvoort region or are you staying in Bloemendaal aan Zee? Then it’s best to get to the circuit by bike or on foot! For visitors staying outside the Zandvoort region, the Park & Bike, the Dutch Grand Prix Shuttle, public bus transport, the train or Park & Ride are good options.

Determine your race strategy on dutchgp.com/transport to receive customized travel advice based on your zip code.

ACCESSIBILITY

I live, work or stay in Zandvoort or the Zandvoort area, what are the (traffic) regulations that I need to take into account?

In order to keep Zandvoort and the region accessible to people who live, work, and stay there, the area has been divided into different zones to inform them. Check out this page for more information.

Who can I contact if I have questions about my pass?

More information will follow at the end of June. As in previous years, residents, and entrepreneurs in Zandvoort and surrounding municipalities will receive a letter with more information. Keep an eye on the mailbox (and the Zandvoortse Courant). If you have any further questions, please contact your municipality.

HOSPITALITY

Where can I buy official VIP/Hospitality packages?

The Formula 1 Heineken Dutch Grand Prix is the perfect place for companies to receive guests and experience a special day together. From a unique location and with exclusive hospitality, you can experience all the action and racing activities up close. There is no better way to enjoy this racing spectacle!

Are you interested in the hospitality options? Then take a quick look at https://dutchgp.com/en/hospitality/ or request our hospitality brochure.

 

I have a question about a sponsorship package or VIP/Hospitality package

Our hospitality team is happy to help you with any questions about our sponsor or hospitality packages. Contact one of our employees at hospitality@dutchgp.com and they will be happy to help you.