In the MyDGP environment, the main booker can log in using the email address used to place the order. By mid-May 2024, the main booker will receive the opportunity to personalize the tickets. You can find the order under 'My Tickets' and then 'Orders'.
Please note: the actual tickets will only become available in the MyDGP environment two weeks before the event. So, it's correct that no tickets are visible yet.
Frequently asked questions
ALL QUESTIONSIn the MyDGP-platform, the main booker can personalise their ordered tickets for 2023. Go to https://shop.ticketing.cm.com/dutch-grand-prix/ to get access to the MyDGP-platform. Please note: only the main booker can personalise tickets. Once all tickets from the order have been personalised, the tickets will become available in the MyDGP environment two weeks before the event.
The main booker of the tickets ordered should log in with the e-mail address with which the tickets were purchased at the time. Should this fail unexpectedly, you can request a new password. Does it still not work? Then send an e-mail with your order number, used e-mail address and name to our ticket partner CM.com at support@cmtickets.com.
As soon as a ticket is personalised, you will receive an e-mail about it. With the e-mail address used, you can create a MyDGP account. With your account, you will automatically receive updates about the 2023 event. You can create a MyDGP account with the email address known to us at https://shop.ticketing.cm.com/dutch-grand-prix/.