FAQ

All main ticket holders have received information by email on Wednesday 18 August. Please note: This only applies if you have purchased your tickets through our official ticket platform. If you bought your tickets through a reseller, we recommend you to contact them. They have their own policy and will inform you.

All our e-mails to ticket holders have been sent in stages. Please check your spam or advertisement folder, our emails sometimes end up there.

If you haven't received any communication from us in the past few months, please check whether you have used the right e-mail address.

If you want to cancel the tickets, you can sell them on the official resell platform from Monday 23 August at https://dutchgp.com/en/resell-platform/.

Unfortunately, we have to inform some ticket holders that their ticket/order will be cancelled due to the governmental measures. In the period from 23 August to 16 September, we offer everyone who has not been allocated a ticket the opportunity to keep the ticket/order or request a refund for the entire order via the email received. Did you not receive an email? Then we recommend you to contact our ticket partner CM.com asap via WhatsApp on +31 76 201 2630.

You can expect the value of your ticket refund to be credited to your bank account by 16 October 2021.

We are currently assessing and analyzing the exact impact of the announced corona measures by our government. We cannot comment on the details on how we will work around the 67% capacity. We understand the impact of the measures and regret the situation. Especially for our international guests. 
 
On Wednesday August 18th at the latest, all fans and ticket holders will be informed by email whether they will be able to attend the race this year or will have to be patient for another year. For the fans who unfortunately cannot attend the race, we offer the possibility to use the ticket(s) for the Dutch Grand Prix in 2022 or to request a refund. 
 
We advise you to keep an eye on your email box!

Unfortunately, it is not possible to voluntarily offer your tickets for ticket distribution to other racefans. We are currently taking stock of the exact impact of the government's announced measures. Wednesday 18 August at the latest, you will be informed via email whether you will be able to attend the race this year. For the group of fans that can't make it, there is a possibility to transfer tickets to the Dutch Grand Prix in 2022 or request a refund.

If you are allowed to attend but unfortunately want to cancel your tickets, you can offer them for sale on our official resell platform! Note: This platform is currently offline, but will be available again this week.

Unfortunately, the tickets for the Formula 1 Heineken Dutch Grand Prix 2021 are sold out.

However, from Monday August 23rd, it will be possible to buy (extra) tickets through the official resell platform. On this platform other race fans can resell their tickets safely and this is available until two weeks before the event. Please note that if you already have tickets and buy an extra ticket for the same day, these orders cannot be combined and therefore cannot be placed next to each other on the grandstand. This is due to the large number of tickets that have been sold.

From Monday 23 August it will again be possible to view and personalise tickets via the MyDGP site.

To receive your tickets for the Formula 1 Heineken Dutch Grand Prix, you must first personalize them in your MyDGP account. More information about the ticket personalization process can be found here.

Yes, you can personalize the tickets up to 10 days before the event. Personalize the tickets as soon as possible so everyone with whom you come to the Dutch Grand Prix, so everyone will be fully informed about the latest news and will get access to the DutchGP Club.

Putting the tickets in your name is mandatory. All popular events unfortunately have to deal with black market. To prevent our visitors from paying too much for a ticket, tickets must therefore be registered by name. In addition, everyone who has a ticket in his / her name gets access to the exclusive DutchGP Club with lots of benefits.

No, unfortunately ticket orders purchased at different times cannot be linked.

Tickets are only visible to those who have purchased them. If your ticket has been purchased by someone else, your ticket will become visible in your MyDGP account at a later time. The ticket remains in the custody of the person who purchased the ticket(s), and will also be sent to him or her by e-mail.

The adjusted payment terms for the 3-year tickets are:

  • 1st term 2022 - beginning of June 2021
  • 2nd term 2022 - end of October 2021
  • 3rd term 2022 - beginning of January 2022
  • 1st term 2023 - beginning of April 2022
  • 2nd term 2023 - end of October 2022
  • 3rd term 2023 - end of January 2023

 

You will of course receive an email about this payment well in advance.

The MyDGP account is only available for ticket holders who have purchased their tickets for the Formula 1 Heineken Dutch Grand Prix on our official Dutch Grand Prix website and for everyone who has a ticket in his or her name. If you do not succeed in logging into your MyDGP account, please contact our ticket partner CM.com via Whatsapp by sending a message to +31 762012630. Please note that they cannot be reached by phone at this number.

Yes, it is possible to save all the data in the meantime and fill it in at a later time. Please note: you only will get access to the DutchGP Club when all required fields of this person have been filled in and the process has been saved or completed in between.

A personal platform for ticket holders in which tickets can be viewed and managed. All ticket holders will receive a link to create an account by e-mail.

MyDGP accounts are only meant for ticket holders who have purchased their tickets for the Formula 1 Heineken Dutch Grand Prix on the official Dutch Grand Prix website and for anyone who has successfully personalized his or her ticket.

If you do not succeed in logging into your MyDGP account you can send a message to our ticket partner via Whatsapp on +31 762012630. Please note that they cannot be reached by phone at this number.

If you have made a mistake when entering the details of a fellow visitor and have saved these details, he or she can then adjust the name and address details themselves in their own MyDGP-account. Please note: this does not apply to the name and e-mail address.

You can adjust the name and e-mail address yourself from the end of October. If this does not work, you can contact our ticket partner CM.com via Whatsapp by sending a message to +31 762012630. Please note that they cannot be reached by phone at this number.

From June 2nd till June 29th you can let us know in your MyDGP account if you want to keep your tickets. If you do not make a choice during this period, the tickets will automatically be converted to the new date.

Registering your tickets in your name is mandatory. Besides that, everyone who has a ticket in his/her name will get access to the exclusive DutchGP Club with a lot of advantages.

The interest of ticket holders and fans for the Dutch Grand Prix in 2021 remains high. For those who are unexpectedly unable to catch up on the Dutch Grand Prix in 2021, their ticket(s) can be resold to other fans via our official resale platform of nominal value (including administration fees) directly to third parties as long as they accept the terms of the Dutch GP. So if you were unexpectedly unable to catch up, you still have several options to sell the tickets.

The DutchGP Club is exclusive for ticket holders of the Formula 1 Heineken Dutch Grand Prix. When you indicate in your MyDGP account that you want to keep your ticket(s) you automatically become a member. After putting the tickets in your name, the other ticket holders will also get access to the DutchGP Club.

Refunds will take place at the latest one month after the announcement of the new official date in 2021. Together with the motor sport federation FIA, Formula One Management will determine the schedule for 2021 and with that the new date of the Dutch Grand Prix. As every year, the date will be announced by the FIA by the end of 2020. In determining this date, the organization has taken into account the interests of the consumer, the financial possibilities and the principles laid down by the sector, the Ministry of Health, Welfare and Sport, the Ministry of Economic Affairs, the Ministry of Education, Culture and Science, the Consumer & Market Authority (ACM), in the ‘Regeling ticketgelden Corona-crisis’. Read more about the regulation here.

From the first week of July, it is possible to put your tickets in your name.

The order of tickets can be found your MyDGP account. The tickets will only be issued as soon as they have been registered in your name. You will receive the digital tickets a few weeks before the event in order to prevent under the table trade as much as possible. The confirmation received guarantees the tickets and is also transferable to third parties. Once the tickets have been registered, you can always resell them yourself (provided the price does not exceed the price stated in the confirmation, including the handling fee). From the 1st of August 2020, as an extra service, the official resell platform will go live for all ticket holders. This way, we organize an easy and safe environment to sell your tickets.

An exclusive program for ticket holders of the Formula 1 Heineken Dutch Grand Prix. As a member of the DutchGP Club you have the right to be the first to purchase the most wanted tickets for the next editions of the Dutch Grand Prix. Furthermore, you will receive discounts on various products, you can win unique experiences at Circuit Zandvoort and you will be the first to get access to exclusive behind the scenes content.

It is possible that the e-mail ended up in the spam box. Didn't receive an email? Then send an email to info@dutchgp.com.

You can change your gender and email address yourself by logging into your MyDGP account with the email address that was used to personalize your ticket(s).

You can easily have your name, email address and phone number changed by the main ticket booker. He/she can reset your ticket in the MyDGP account via 'Orders' and change the data with the correct data.

If your personal details are not correct, please contact our ticket partner CM via WhatsApp on +31 762012630. They can adjust your personal details. Please note that they cannot be reached by phone at this number. Please also include your order number in your message.

The resell platform will go live on the 1st of August 2020.

The resell platform enables fans, who do not wish to use their cards, to offer them to other fans through an official channel. More information on the launch of this will follow around the start of 2020.

Once you have paid for your tickets, you will not be able to cancel or return them. From the moment of purchase there is a cancellation fee of 100%. Other conditions may apply only in the case of cancellation of the entire event. Please refer to our general and booking conditions in the application portal.

It is strictly prohibited to resell a ticket, or to offer a ticket in any other commercial way. Transferring or reselling tickets to other natural persons (whose information is linked to the tickets on-line) is allowed, provided that:

- the admission tickets are for personal use;
- such resell is never performed for a fee higher than the published price of the ticket at www.dutchgp.com, potentially increased by a handling fee as paid by the ticket owner; and
- the new ticket holder accepts the general terms and conditions as published on this website.

The person who has been allocated the tickets is at all times responsible for the correct use of the tickets. In the event of (attempted) resale or commercial use contrary to the terms and conditions of the organiser, Formula 1 Dutch Grand Prix is entitled to invalidate the relevant applications/tickets.

The tickets can be offered for sale through the official resell platform.

Click here for an overview of all the prices. The prices are calculated including 9% VAT. The handling fee is calculated including 21% VAT.

Please find the official resellers of the Dutch Grand Prix below:

  • Motorsport Tickets
  • F1.com
  • Der Touristik
  • Rapido Travel / Top Tours
  • GP Ticketshop
  • BeResor
  • F1 Experiences
  • Grand Prix Events
  • Grand Prix Tickets
  • K-Rejser

Geen resultaten gevonden gebaseerd op jouw trefwoord.